Privacy Policy

Why and how do we use your personal data?

The information collected is necessary for processing. We process your personal data lawfully for the purpose of:

• Ensuring communication and/or the exchange of information with users of our websites

• Managing relationships with our clients and prospects, including processing your orders, responding to your requests, or regularly sending information about our services or products that may be of interest to you

• Or for any other purpose specified at the time of data collection

We use and process your personal data mainly under the following conditions:

• When you have given your free, specific, informed, and unambiguous consent for specific, explicit, and legitimate purposes

• When processing is necessary to pursue our legitimate interests as a company, provided that your interests or fundamental rights and freedoms do not override them, considering the reasonable expectations you may have concerning your relationship with us

• When we need to comply with a legal obligation

Who can receive or access your personal data?

The information collected is intended to ensure your satisfaction with the processing of your request. To achieve this, your personal data may be received by:

• Our organization

• Your data is accessible to the relevant entities within our organization, to secure them and achieve the desired processing goal.

• Our suppliers and service providers

• We may disclose information about you to external providers, agents, subcontractors, and other organizations, enabling them to provide services to us or directly to you on our behalf.

• When we use external providers, we only disclose personal data necessary for their provision and establish a contract that requires them to ensure the security and confidentiality of the information about you and prohibits them from using it for purposes other than those specified in our specific directives.

• Third parties providing you with products and services through us

• We work closely with various third parties to best meet your processing needs.

• These third-party product providers may share information about you with us, and their use will be in accordance with the provisions of this policy. In some cases, they will act as data controllers.

Where are your personal data stored?

Information about you is stored either in our databases or in the databases of our service providers.

How long are your personal data retained?

We only retain your personal information for as long as necessary to achieve the purpose of their processing and to meet our various legal and regulatory obligations.

We do not keep personal data in a format that allows the identification of the holder longer than required by the purposes of their collection.

How do we ensure the security and confidentiality of your data?

We aim to keep your data safe at all times during processing. Upon receiving your personal data, we implement appropriate technical and organizational measures and controls to prevent, as far as possible, any accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access.

What are your rights?

Subject to applicable legislation and certain exemptions, restrictions, or circumstances, you may have the right to:

• Access your personal data

• Correct, modify, and update your personal data

• Delete your personal data or limit its processing

• Withdraw your consent

• Object to us using your personal data for automated decision-making

• Request that we transmit your personal data to a structured file or a provider you specify if this is technically possible (data portability)

• Lodge a complaint with the competent supervisory authority and have a judicial remedy

• These rights can be exercised by submitting a written request to the relevant contact. To obtain the contact information for this contact, please refer to the legal information. You will receive a response within a reasonable time, in accordance with applicable laws.